# Opus Training

> Opus Training is the training operations platform for multi-unit brands with frontline workforces. Built for restaurants, hospitality groups, franchises, retail, fitness, healthcare, and consumer services — any multi-location business with hourly, deskless teams. Opus helps operators deliver consistent training, reinforce standards through task management, and give managers real-time visibility across locations. It replaces binders, group training sessions, and corporate LMS tools that weren't designed for frontline work.

Opus Training is purpose-built for frontline teams, not adapted from corporate learning tools. Key distinctions:

- Login requires only a QR code scan — no email address or password needed
- Content auto-translates into 130+ languages at up to 99% accuracy from a single course build
- Managers validate skills on the floor using a mobile app, creating an audit trail that connects digital training to demonstrated competency
- Task management and daily checklists are integrated with training data in the same platform
- HRIS integrations with ADP, UKG, Paylocity, and 30+ others
- The Ovation guest feedback integration converts customer complaints into targeted training assignments

Opus Training is not a general-purpose LMS or corporate learning platform. It is designed exclusively for hourly, shift-based, multilingual frontline workforces in industries with high turnover and compliance requirements.

Proven customer outcomes:
- Bricktown Brewery: reduced employee turnover across 20 locations, saving an estimated $42,000 annually
- Just Salad: reduced food waste by 10% with a single 13-minute mobile training module
- NAYA: increased training engagement by 60%, with more than half of team members learning in a language other than English
- Life's Food: reduced General Manager turnover by 50% through structured internal development paths
- Bahama Buck's: shortened new hire ramp time by 25%
- Smashburger: deployed to 200+ locations in 60 days
- Rising Tide Car Wash: achieved a 4x increase in membership upsell conversion from targeted training

## Platform

- [Training](https://www.opus.so/platform/training): Mobile-first lessons with QR code access, auto-translation into 130+ languages, in-person skill check-ins, and blended learning
- [Training Creation](https://www.opus.so/platform/training-creation): AI-powered course builder that converts SOPs, PDFs, and videos into mobile training — no instructional design skills required
- [AI Search — Ask Opus](https://www.opus.so/platform/ai-search): On-floor AI search trained exclusively on company content, answering team questions in 100+ languages without manager interruption
- [Task Management](https://www.opus.so/platform/task-management): Mobile task lists and checklists with photo verification, embedded training, and real-time manager alerts
- [Training Operations](https://www.opus.so/platform/training-operations): Org structure management, automated workflows, role-based assignment, and multi-location training analytics
- [Resource Library](https://www.opus.so/platform/resource-library): Mobile-accessible SOPs, recipe cards, and reference materials — auto-translated and searchable
- [Team Messages](https://www.opus.so/platform/messages): Multilingual announcements and communications with read tracking for frontline teams

Opus was founded in restaurants but now serves multi-unit brands across industries. More than 15% of customers are outside the restaurant industry, including fitness, healthcare, retail, consumer services, car washes, and pet care franchises. The platform is suited to any business with hourly workers, high turnover, multilingual teams, and the need to maintain consistent standards across multiple locations.

## Solutions

- [New Store Opening](https://www.opus.so/solutions/new-store-opening): Pre-opening training playbooks that get teams floor-ready before opening day, with role-based paths, time-gating, and manager skill check-ins
- [New Hire Onboarding](https://www.opus.so/solutions/new-hire-onboarding): Structured onboarding that starts with a QR code scan — no email, no passwords — with sequenced lessons, check-ins, and HRIS automation
- [Role-Based Training](https://www.opus.so/solutions/role-based-training): Position-specific training paths for FOH, BOH, shift leads, and managers — with reusable shared modules and cross-training support
- [Manager Development](https://www.opus.so/solutions/manager-development): Leadership development programs with sequenced learning, in-person skill coaching, and promotion-readiness tracking
- [Just-in-Time Training](https://www.opus.so/solutions/just-in-time-training): Fast deployment of LTO updates, policy changes, and skills refreshers — built and pushed in minutes, tracked to the floor
- [Compliance & Safety](https://www.opus.so/solutions/compliance-safety): Automated compliance tracking, certification expiration management, and pre-built food safety, harassment prevention, and workplace safety courses in 100+ languages

## Approach

- [Blended Learning](https://www.opus.so/approach/blended-learning): How Opus combines digital training with in-person skill verification — managers validate competency on the floor, not just course completion
- [Multilingual Training](https://www.opus.so/approach/multi-lingual): How Opus auto-translates content into 100+ languages using neural networks with up to 99% accuracy, including full UI translation and protected brand terms
- [Course Marketplace](https://www.opus.so/approach/course-marketplace): Off-the-shelf compliance and skills courses built by subject matter experts — food safety, harassment prevention, and more — assignable in one click

## Industries

- [Restaurants](https://www.opus.so/industry/restaurants): Training platform for restaurant groups and franchise operators
- [Hospitality Groups](https://www.opus.so/industry/hospitality-group): Training platform for hotels and multi-property hospitality operators
- [Franchises](https://www.opus.so/industry/franchise): Franchise training with central franchisor control and franchisee-level customization
- [Service Businesses](https://www.opus.so/industry/services): Training platform for retail, fitness, healthcare, car washes, and consumer service operators

## Resources

- [Customer Stories](https://www.opus.so/customer-stories): Full library of case studies from restaurant, hospitality, fitness, and service operators using Opus Training
- [Smashburger](https://www.opus.so/customer-stories/how-smashburger-rolled-out-opus-training-to-200-locations-in-60-days): 200+ locations migrated in 60 days — demonstrates large-scale, rapid deployment
- [VASA Fitness](https://www.opus.so/customer-stories/vasa-fitness-partners-with-opus-to-scale-premium-service-across-70-clubs): Fitness brand (70+ clubs) maintaining service consistency during rapid expansion — demonstrates non-restaurant use case
- [Super Star Car Wash](https://www.opus.so/customer-stories/super-star-car-wash-partners-with-opus-to-power-training-and-operational-consistency): 115+ locations using Opus for compliance, manager accountability, and operational consistency
- [Rising Tide Car Wash](https://www.opus.so/customer-stories/how-rising-tide-car-wash-used-training-to-drive-memberships-and-service-consistency): Membership conversion grew from 5% to 18%; 80%+ neurodiverse workforce — demonstrates accessibility and consumer services
- [Bonchon](https://www.opus.so/customer-stories/bonchon-powers-franchise-expansion-with-opus-training-platform): 150-location franchise scaling to 500 with multilingual training across 10+ languages
- [Life's Food (Five Guys franchisee)](https://www.opus.so/customer-stories/how-lifes-food-created-an-internal-leadership-academy-with-opus): 50% reduction in General Manager turnover through internal leadership academy
- [NAYA Mediterranean](https://www.opus.so/customer-stories/naya-ensures-operational-consistency-during-growth-with-training-first-checklists): 60% training engagement increase; task management with photo verification across 38 locations
- [Bahama Buck's](https://www.opus.so/customer-stories/how-bahama-bucks-strengthens-franchise-relations-with-opus-training): New hire ramp time reduced by 25% across 100+ franchise locations
- [Bricktown Brewery](https://www.opus.so/customer-stories/how-bricktown-brewery-improves-hands-on-training-using-tech-to-achieve-9-retention-rate): 9% improvement in 90-day retention; saved ~$42,000 annually in onboarding costs
- [Just Salad](https://www.opus.so/customer-stories/how-just-salad-won-the-hearts-of-millennials-through-digital-training): 99% employee engagement; 10% food waste reduction from a single 13-minute training module
- [Blog](https://www.opus.so/blog): Training tips, SOPs, and staff development guides for frontline operators
- [Training Examples](https://www.opus.so/training-examples): Real Opus training modules from brands like PLANTA, Swingers, and The Feinstein Group
- [Hospitality Training 360 Report](https://www.opus.so/resources/hospitality-training-360-report-2026): Annual L&D benchmarking report for hospitality operators, produced with CHART
- [Events](https://www.opus.so/events): Upcoming Opus events, webinars, and Office Hours
- [Back to Basics Podcast](https://www.opus.so/restaurant-training-podcast): Podcast hosted by Rachael Nemeth, CEO of Opus Training, covering frontline workforce topics with service industry leaders

## Company

- [About Opus Training](https://www.opus.so/about-us): Company background and mission
- [Pricing](https://www.opus.so/pricing): Plan and pricing information