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June 3, 2024

How PLANTA Approaches Guest Service Training

Follow along PLANTA’s ‘Steps of Service’ to learn how they structure consistent, engaging guest service training.

Training Examples

June 3, 2024

How to Connect Restaurant Training Metrics to Business Performance

Learn how to get buy-in for training investment by connecting training metrics to business outcomes.

Articles

May 31, 2024

How to adjust your training for 19 restaurant employee roles

Learn how to tailor your training for various restaurant employee roles, from front-of-house to back-of-house to management.

Articles

May 31, 2024

4 reasons training checklists fail—and what to do instead

Avoid the common pitfalls of training checklists with these four key strategies. Ensure onboarding and training prepares employees for their roles.

Articles

May 31, 2024

New locations, same guest experience: 8 Tips for consistent customer service training

Learn how effective customer service training strategies can maintain consistent guest experiences across multiple restaurant locations.

Articles

May 29, 2024

Webinar Recap: How to Create Great Training Content

In our second 'Back to Basics' webinar, we explored how you can transform your approach to building traditional training content into designing for a full learning experience.

Webinars

May 21, 2024

Webinar Recap: Training KPIs to Track & Trigger Successful Training Programs

In our first 'Back to Basics' webinar, we sat down with two training data and operations experts to discuss how you can connect training data to other operational KPIs to get a better understanding of how your training is performing.

Webinars

May 17, 2024

How to make your restaurant training program ready to scale

As your restaurant grows, prepare and scale your restaurant training program to improve restaurant staff knowledge and reduce employee turnover.

Articles

May 17, 2024

How to prepare your restaurant training program for an LMS

Preparing your training program for a restaurant LMS involves strategic steps to get buy-in and iterate as you go. Learn everything you need to know here.

Articles