Opus Digest

Tips and insights on training, the service industry, and tech for businesses with "deskless" employees.

Maximize Food Safety, Minimize Food Waste

$165 billion in food is wasted each year in the United States. 20% of food waste is due to confusion over date labeling. Learn how restaurants are saving money while reducing food waste.

Food Handlers or Food Managers?

Are you having difficulty deciding between the food handlers card versus the food management certificate? There are many similarities, but key differences that depend on your role and responsibility.

The Future of Restaurant Training

How can restaurants retain employees? The solution to hiring and retaining employees lies within training and development. Hear from Tiffany Perez, Director Of Training And Development at Salata, and Katie Tosov, Director Of Training at Zalat Pizza.

Federal Vaccine Mandate: What You Need to Know

The Occupational Safety and Health Administration (OSHA) has proposed the Emergency Temporary Standard (ETS) concerning the COVID-19 vaccine mandate.

Our Partnership with Modern Training

Opus is showing its strength in a partnership with Modern Training, custom and off-the-shelf content development company, that will catapult restaurant learning into the new era of work.

How To Develop Content, Easily

Actionable content development advice from the CEO of Modern Training. Our favorite tip: keep learning going. Inertia leads to more inertia.

New Texas Sexual Harassment Compliance Requirements

As of September 1st, 2021, Texas significantly expanded employer obligations under state sexual harassment laws. Robust sexual harassment prevention training is recommended for all employees.

Why Mobile Learning Works

Managers alone account for 70% of variance in employee engagement. Why taking your training mobile-first helps managers and hourly employees.

What Is Spaced Learning?

Spaced learning was invented more than a century ago. It’s still used today. How spaced learning helps frontline employees train faster.

What Is Blended Learning?

Classroom training is a challenge for operators. Blended learning can help solve for lack of time, space, and labor dollars.

The Best Restaurant Scheduling Apps

We found the easiest, simplest apps that will help you handle schedules, time off, overtime, heavier shifts, holidays and even payroll.

Does Digital Training Work?

Is "going digital" the best option for your business? Here's what to consider before making the leap.

The Best Places to Post Restaurant Jobs

Our favorite platforms for recruiting restaurant employees will not only deepen your talent pipeline, but also develop an inclusive recruitment culture.

Southern Glazer Wine and Sprits Podcast Hosts Rachael Nemeth

Served Up, a podcast by Southern Glazer Wine and Spirits, welcomes with guest Rachael Nemeth. Get the highlights here.

2021 Events for Restaurant Operators

The top 5 conferences for restaurant operators happening in this year...in person.

2021 Conferences for Training Professionals

Our list of the best conferences for training and development professionals in 2021. Register for at least one before it's too late!

Five Strategies For Attracting Frontline Talent To Your Restaurant

The restaurant industry is below pre-pandemic employment. Follow these 5 solutions to attract frontline talent to your restaurant.

New York Sexual Harassment Compliance Checklist

Sexual harassment prevention training for employees working in New York City must meet these specifications in order to be compliant with NYC law. Is your training compliant?

6 Podcasts for Restaurant Industry Operators

We put together 5 impact podcasts which explore the significance of prioritizing both your customers and your employees happiness and needs and living and leading by example.

Summer Training Events for Restaurant Operators

A well-trained workforce saves your restaurant time & money, and increases productivity. Are you looking to maintain a competitive advantage in the restaurant industry? Then, summer training events are the answer.

How to Solve for the Restaurant Labor Shortage in 2021

The food industry was hit hard during the pandemic. Now we're facing another crisis - hiring. Or is this the same problem we have always seen in the industry?

3 Ways To Make Company Messages Clearer and More Inclusive

Company policies are adjusting as rapidly as the country is reopening. But, are you communicating clearly to your team?

Is your business eligible for sick leave tax credits?

The Biden administration is making immediate tax credits are available to businesses that offer their employees paid sick leave. 💸

Industry Digest: Week 15

McDonald's doubles down on anti-harassment training, employee education program drives professional growth at Chipotle, the return of the Michelin star, and the open plan office is over.

Innovations in Restaurant Employee Training

Rachael Nemeth, CEO of Opus, hosted an intimate chat with John Isbell, Kelly McCutcheon, and Frank Palmieri, leaders in hospitality training. They talked about what's working (and not) in the restaurant employee L&D space.

Industry Digest: Week 14

50% of employees plan to look for a new job this year, the history of the dining table, operators discuss the customer data revolution, workplace harassment laws are incomplete, and re-skilling your workforce is the key to success

Industry Digest: Week 13

Contactless condiments, how interrupting during meetings can support inclusivity, 75% of HR professionals perform duties beyond their role, Chipotle invests in autonomous delivery, and why companies are vaccinating employees at work.

WTF Is A Frontline Tech Stack?

Highlights from our Fireside Chat 🔥 with Rachael Nemeth (CEO, Opus), Pete Ginsberg (CEO, Onaroll), and Michael Jacober (CEO, Blanket) on the pressing need for "frontline-first" technology.

Free, weekly COVID Guide for Restaurants: March 22, 2021

Free COVID guide for restaurants (link updated weekly)

The Ultimate Guide To ESL for Frontline Workers

Is ESL politically correct? Is ESL just for Spanish-speakers? The only ESL FAQ you'll ever need for your restaurant.

Why Recruiting Platforms Don't Attract Shift Workers

On average, restaurants retain hourly employees for less than 2 months, managers for 4 months. Here are 5 hiring platforms designed for the restaurant industry and shift workers.

Opus Industry Digest: Week 11

61% of job applications were completed over mobile in 2020, virtual meetings are a win for introverts, the new relief bill targets small operators, and meat producers ride the meatless wave

Free, weekly COVID Guide for Restaurants: March 15, 2021

Free COVID guide for restaurants (link updated weekly)

Opus Industry Digest: March 9, 2021

7 good reads about the food industry, curated for CEOs and people leaders in the industry

Free, weekly COVID Guide for Restaurants: March 8, 2021

Free COVID guide for restaurants (link updated weekly)

Opus Industry Digest: March 3, 2021

7 good reads about the food industry, curated for CEOs and people leaders in the industry

How is the role of restaurant CPO changing?

Highlights from our Fireside Chat 🔥 with CPOs from Ruth's Chris, Smokey Bones, and Paris Baguette on the evolved role of Restaurant CPO.

Free, weekly COVID Guide for Restaurants: March 1, 2021

Free COVID guide for restaurants (link updated weekly)

The COVID variant and Its Impact on Workplace Health and Safety

Variants of the COVID-19 virus have been identified. Scientists are working to learn more about them - how easily they spreads, if they cause more severe symptoms, and if current COVID vaccines will protect employees.

Spanish Language Tips for Managers

30% of words in Spanish have a "twin" in the English language. Here's why those words are essential to know if you're learning Spanish.

Free COVID Guide for Restaurants

Free COVID guide for restaurants (link updated weekly)

The Future of Hygiene Training

Christine Schindler, Co-founder of Pathspot, sits down with our CEO, Rachael Nemeth, for a fireside chat

New Course: Cross-Cultural Sensitivity

A course for managers. Develop cultural competence. Communicate better with the diverse employees in your restaurant.

2021 Sexual Harassment Training in Your State

Anti-harassment training guidelines and resources for all 50 states

Who Can Train Your Team in Sexual Harassment?

All the requirements for an anti-harassment training instructor

Washington D.C. Sexual Harassment Training Requirement for Tipped Employees

How the U.S. capital defines training and what's expected of employers

Rhode Island Sexual Harassment Training Recommendations for Restaurants

How the Ocean State defines training and what's expected of employers

New York Sexual Harassment Training Requirements for Restaurants

How the Empire State defines training and what's expected of employers

Maine Sexual Harassment Training Requirements for Restaurants

How the Pine Tree State defines training and what's expected of employers

Massachusetts Sexual Harassment Training Requirements for Restaurants

How the Bay State defines training and what's expected of employers

Illinois Sexual Harassment Training Requirements for Restaurants

How the Prairie State defines training and what's expected of employers

Delaware Sexual Harassment Training Requirements for Restaurants

How the Diamond State defines training and what's expected of employers

Connecticut Sexual Harassment Training Requirements for Restaurants

How the Constitution State defines training and what's expected of employers

California Sexual Harassment Training Requirements for Restaurants

How the Golden State defines training and what's expected of employers

Problems on the Frontline

What you didn't know about technology and the frontline workforce

3 Ways to Digitize Your Restaurant Training

You're already training your workforce. Do it while saving money and delivering knowledge consistently.

2021 Online Events for People Leaders

A list of Q1 webinars and conferences for people leaders in the food industry

DE&I Training In Restaurants: 2021 Predictions

Hear from DE&I executives at Compass Group and experts in the field.

7 HR Podcasts You Should Listen To

Stay curious, learn from other leaders, and innovate. Our favorite podcasts for Human Resources professionals.

Making Sexual Harassment Training Accessible

Highlight from a fireside chat with law firms Gunderson Dettmer and Littler Mendelson

How to Calculate Training Labor

The largest portion of training costs come from operating expenses. Do you know what those cost centers are?

Communicating Mask Safety In Spanish

5 phrases to communicate mask safety to your Spanish-speaking team members

What is a ghost kitchen anyway?

We put together a list of ghost kitchen concepts that are leading the future of food service.

3 Ways To Get Your Team To Respond

How to engage your team if they don't speak English as first language

Spanish Training For Managers

New course announcement! 🎉 Learn how our newest course helps your team find common ground.

COVID Training Critical For Reopening

We researched COVID work requirements in all 50 states. Here's what we found.

Commonly Mistaken Words In English

Making mistakes when we're learning English at work is common and necessary. Three ways to support your team that is in your ESL program.

5 Ways Your Employees Are Already Mobile

The mobile-first movement has taken hold of the workplace.

How To Be Better Understood

Support your team that speaks limited English in 3 simple ways. How to slow down your speech and more.

How To Meet Your Team Halfway

Here are 3 simple things you can do to support your team that's in ESL training.

3 Ways Businesses Are Evolving

The new era of work, which was once believed to be years away, is here.

Accelerating Toward The New Era Of Work

We're excited to share that we have closed our $2 Million seed round, led by NextView Ventures and Bling Capital.