Opus Digest

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September 12, 2025

How Fast-Growing Restaurant Chains Can Solve Operational Accountability at Scale

Read how restaurant chains scale, “pencil-whipping” (employees marking tasks complete without doing them) undermines standards, and leading brands succeed by shifting from trust-based checklists to mobile, verification-driven training systems with proof of completion, smart exception reporting, and real-time corrective actions.

Training Examples

August 28, 2025

August Product Recap

We've made training more interactive and efficient with new features like Ask Opus and Knowledge Checks. Our improved AI Builder and clearer role filters also help you create content and manage assignments faster. Join our September Office Hours to learn more about how to make ongoing training stick.

Articles

August 25, 2025

Opus Training introduces ‘Ask Opus’ instant knowledge and fast-training solution for frontline teams

New product feature gives employees instant answers to training and operational questions during shifts, addressing a critical need for multi-unit brands.

Announcements

August 22, 2025

Building Effective Rehire Training Programs: Office Hours Recap

Catch up in takeaway from our August Office Hours: effective rehire training means focusing on the top three priorities, tailoring intensity to each employee, and using flexible methods and tools to quickly get seasonal staff back up to speed.

Articles

July 31, 2025

July Product Recap

The July Product Recap highlights new features including guest feedback integration for training, an updated task builder, enhanced Opus Doc formatting, and resources like visual SOPs, with upcoming August Office Hours on preparing seasonal employees.

Articles

July 24, 2025

Building a Smarter Restaurant Knowledge Base

Exploring how Starbird Chicken have built smarter, more effective knowledge bases by focusing on operational needs, strategic access control, and clear, simple resources.

Webinars

July 22, 2025

Opus Training introduces first-of-its-kind product to scale customer feedback into training

Today we announced our integration with guest feedback platform Ovation. Now, we can turn complaints into training actions.

Announcements

June 30, 2025

June Office Hours Recap: Why Checklists Fail—And What to Do Instead

Catch up on takeaways from our June Office Hours workshop featuring the training leader at NAYA Mediterranean.

Webinars

June 30, 2025

June Product Recap

Smarter question types, cybersecurity compliance training, and how to build a better resource library in Opus.

Product