How to Turn Employees into Brand Ambassadors
In today’s competitive restaurant landscape, it's not enough to stand out on product alone—differentiating on service is crucial. But how do you empower your employees to be enthusiastic brand ambassadors? In this webinar, we’ll explore how to create a thriving culture through holistic training, incentives, and growth opportunities, giving your team the tools to consistently represent your brand. Discover a repeatable model that integrates culture-building and systems to turn employees into passionate brand advocates.
Date: Thursday, November 14th, 2024
Time: 2-3pm ET
Here's what you can expect:
Attendees will learn how to:
- Use training to build a strong foundation for engaging and educating employees around your brand story and core values
- Empower employees with decision-making power and so that you can demonstrate trust in their abilities and supports professional growth
- Regularly evaluate employee performance through clear, measurable metrics and customer feedback
Commonly Asked Questions
Keith Van Stan is the Manager of Learning & Development for Original Chop Shop. He is dedicated to improving team performance through impactful training programs and cultivating a culture of ongoing growth and development.
Robert Raine, MBA, SHRM-CP, is a strategic HR leader with over a decade of experience driving organizational growth and efficiency. He has led large-scale HR transformations, aligning talent strategies with business goals and fostering high-performance cultures across multiple industries. His key achievements include reducing operational costs by $1M annually, cutting employee turnover by 15%, and spearheading international expansion initiatives.
Yes! Participants who attend live have the opportunity to ask questions directly with the panelists. But we understand if you can't make it -- register anyway and we'll send you a recap with a link to the recording.
No! Participants get the added benefit of asking questions during the live session (free advice!).
We're always looking for new voices to showcase at our live session. Interested in being a panelist for an upcoming session? Let our team know by reaching out to sara@opus.so.
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