Our mission is to improve the lives of frontline workers. Here are 7, one-off Summer training events for you and your team.

Customer Service Skills Training: Adjusting to the New Normal

Presented by MassHire Metro North Workforce Board, this is a 45 minute training session. Learn how to provide essential customer care services and adjust to covid-19 safety rules still in place. This is a free session and taught by specialist, Lauren McCann. You must register for this event on EventBrite. Certificate of completion to display to the public. This training event will be taking place on June 2nd, from 12-1PM


ServSafe & Manager Online Courses & Certification Exam

Multiple dates/ online exam. After completion of the virtual course led by an instructor you can schedule an exam with one of the registered proctors, or take it in person. The course is broken down into: Servsafe manager online course, alcohol online course, food handler course. More than 4 million food service professionals have been certified through the ServSafe food protection manager certification exam. Don't be one of the few not certified!!


Restaurant, Cafe, Catering Customer Service. Generate more customers

$84 online workshop. Learn about ways to attract more customers, increase sales, and generate more profit. Purchase via EventBrite. Offered Jun 9 Wed, 6-7:30PM EST or July 14 Wed, 6- 7:30PM EST.


ServSafe

24/7 access to this online training. ServSafe stays on top of the changing regulatory requirements for each state and ensures that their certification will meet any food handler training need. This training can be completed by anyone and does not require a proctor for assessment. Courses can be taken in English, Spanish, Chinese, Korean, Japanese, and Canadian french. Prices by course vary based on different factors.

SHRM Annual Conference & Expo 2021

Join thousands of your colleagues in Las Vegas and live online for four days of best-in-class programming and skills development. You'll have access to  HR education, expand your network of HR peers, leaders and great advice from experts. With programming designed for all levels of HR, there will definitely be something to take away from this training from improving recruitment processes and onboarding programs for new employees to addressing employee's recommendations and concerns. The event takes place in person September 9-12, 2021, or virtually.


How Has Training Changed? Effective Ways to Engage Your Team in Person and Online

This is an online Webinar. Learn how to determine which training formatted are best for your businesses and employees, find tools to enhance training programs, and learn how to transform live instructor lead training to virtual training. Speakers of this webinar are Rachael Richal - Director at Buffalo Wild Wings and Jerry Legg- Director, Field Training at Inspire Brands. This takes place on Thursday, August 5, 2-3:00 PM ET; Register here!