💝 New in Opus
February may be the shortest month of the year, but we kept busy. We shipped major improvements to the Opus app that your whole team will feel the moment they open it—plus new resources to help you build stronger communication and grow smarter. Here's what’s new:
📱 Improved App Experience
Over the next few days, we’re refreshing the Opus Training app so your whole team can get in, get going, and get back to work faster. Trainees see what matters right away and can pick up where they left off without friction. Managers have a clearer path to the people and locations they manage.
💡 Your team may notice things have moved. Share this guide to help them get oriented.
→ View the updated navigation guide
💌 Build Newsletters Your Team Actually Reads
Whitley LaMontagne, Director of Training at gusto!, noticed a communication gap: updates reached store leaders but didn't make it to frontline staff. We broke down how to fix that—what to include, how often to send, and how to keep it sustainable.
→ Learn from real-life examples
🎙️ 1-Minute Learning: What Franchise Scale Actually Requires
Learn how two operators scaling hundreds of units approach training consistency, onboarding, and building systems that hold up as they grow—no matter where you are in that journey.
→ Catch both takes on LinkedIn
🎤 March Office Hours: Service Training That Drives Customer Loyalty
Soft skills are the hardest thing to train consistently—especially across locations with high turnover. Join us for a two-part session on implementing, refreshing, and reinforcing the guest experience in a way that actually sticks.
- Guest Speaker Session: Wednesday, March 18
- Deep Dive: Friday, March 20
