Turn operational signals into action.
Recommendations Engine finds the gaps in your frontline operations and tells you how to fix them through training. Live today with guest feedback. More signals are on the way.
Trusted by thousands of locations across restaurants, fitness, car wash, and beyond.
Most training programs run on a schedule. Problems don't.
Every guest review, knowledge check, and resource search query tells you where your teams need support. Opus Recommendations turns those signals into targeted training, then measures how performance changed.
How Opus's Recommendation Engine works
Connect a signal
Connect Google Business, Ovation, or Tattle—or upload a CSV—to continuously analyze guest feedback. Additional signals, including Ask Opus activity, knowledge checks, and course feedback, are coming soon.
Opus spots patterns and points to the fix
Opus clusters recurring issues by theme and location. Each recommendation ships with affected stores, sample evidence, and a training action.
Prove the lift
After training fixes go live, Opus tracks the signal before and after. See complaint trend and rating movement on each affected location.
🚀 What teams see with Opus Recommendations Engine
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Recommendations you can act on.
Built for cross-signal intelligence
AI connects guest feedback, SOP search activity, knowledge checks, and more to uncover your next highest-impact training action.
Action-ready recommendations
Opus matches recommendations to content in your existing training library, and drafts the fix for you.
Store-specific targeting
Identify which specific stores are most affected by each issue and deploy targeted training only where needed.
Performance impact tracking
Track the signals behind every recommendation before and after training to see what changed.
Frequently asked questions
Don't have a guest feedback system yet?
Start collecting actionable insights at scale today.
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