How Genghis Grill Streamlined Opening Procedures with a Digital Manager Checklist
A real task list format that replaces paper checklists with interactive, time-stamped tracking for consistent morning execution.
Operations Checklist · GM Opening Procedure · Restaurant Task Management · Mobile SOPs
The Problem: Inconsistent Opening Routines Across Locations
Genghis Grill needed a better way to standardize opening procedures across its growing footprint. General Managers were using paper checklists or relying on memory—making it hard to ensure every store opened smoothly and consistently. There was limited visibility for regional leaders, and managers had no easy way to document or validate task completion. The team needed a smarter solution to bring structure and accountability to the most critical part of the day: opening the restaurant.
What the Task List Looks Like
Genghis Grill implemented a digital GM Opening Checklist in Opus that guides managers through every essential morning task—step by step, on mobile.
- Sequential structure — Tasks are presented in logical, easy-to-follow order.
- Visual documentation — Managers upload photos to confirm correct setup and food prep.
- Time-stamped actions — Completed tasks are tracked in real time for leadership visibility.
A Systematic Start to Every Day
From prepping the line to unlocking doors, every task is captured in a structured, repeatable flow. This checklist makes it easy for GMs to move efficiently through the morning routine—no second-guessing, no missed steps.
Visual Verification for Accountability
Managers upload photos directly within the task list to confirm key station setups, food safety checks, and more. These visual records serve as quality checkpoints and training tools for new leaders.
Real-Time Oversight for Regional Leaders
Every completed task is time-stamped and logged, giving operations leaders visibility into how each location is executing. This helps identify inefficiencies, recognize high performers, and drive continuous improvement across the brand.
The Results: More Structure, Less Guesswork
Since adopting the digital GM Opening Checklist, Genghis Grill has improved operational consistency across locations and reduced the administrative burden on managers. The tool fits naturally into the restaurant’s workflow—without adding friction.
Key Benefits:
- Brings structure and consistency to morning procedures
- Reduces reliance on paper checklists and memory-based routines
- Enables real-time tracking and photo validation of key tasks
- Empowers managers to complete tasks efficiently and confidently
- Provides regional leaders with visibility into daily execution
“The Manager Checklists fit seamlessly into our day. The windows available to complete them are perfect. Some of our BOH have the Line Checks on their profiles, so we’ve started training them to help—especially during busy shifts.” — Conner LaPalme, General Manager, Genghis Grill
See It For Yourself
Scan the QR code below to preview the real GM Opening Checklist in Opus.
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Meet Genghis Grill
Genghis Grill is a fast-casual stir-fry chain with a focus on bold flavors and customizable dining experiences. With locations across the country, Genghis Grill is investing in operational tools that help managers execute flawlessly—one checklist at a time.
