Program Rollout Communication Guide
Gearing up to implement something new in your organization?
Effectively creating change is about way more than picking a launch date. Bartaco got it right, from looping in regional leaders before a single store heard the news, to naming a Champion at every location and keeping the momentum going long after launch.
Explore more recent training examples
August 9, 2026How VASA Fitness Trains Skilled Hires Who Already Know the Job
See how VASA Fitness trains experienced personal trainers by building on existing expertise through peer-led learning, gap-focused training, and real-world practice—driving stronger performance and retention.
Manager & Leadership Training
August 9, 2026How Boston's Pizza Cut Audit Time in Half and Closed the Accountability Loop
A look at how Boston's Pizza moved from Excel spreadsheets to photo-backed, mobile audits, cutting audit time in half across its franchise network and building accountability into every finding.
Role-Based Training
May 10, 2026How Newk's Eatery Built a Train the Trainer Program That Scales
Newk's Eatery certifies 300+ trainers across every line position. See the exact training program on Opus: prerequisites, day-by-day courses, and the paper checklist that makes it work on the floor.
Manager & Leadership Training
April 1, 2026How Burtons Grill & Bar Runs FOH Server Training
Burtons Bar & Grill runs a structured, two-week FOH server training program that combines video-based standards, progressive on-floor practice, and active manager involvement to consistently build both technical knowledge and hospitality soft skills.
Role-Based Training
March 13, 2026How Just Salad Builds Consistent Back-of-House Teams
See how Just Salad certifies every culinary team member before they step foot in the kitchen and built a training culture that drives industry-leading BOH consistency across locations.
Role-Based Training
December 3, 2025How Swingers Tests Real Knowledge and Skills on Seasonal Menu Rollouts
See how a simple two-part check—one written, one live—helps managers spot what’s missing, coach in the moment, and make sure staff are ready before a seasonal menu launch.
LTO & Promotions
December 3, 2025Training Example: How Swingers Uses Assessments and Coaching to Drive Ongoing Consistency
Discover how regular check-ins at Swingers fuel honest feedback, growth planning, and retention, turning coaching into culture.
Manager & Leadership Training
November 12, 2025How Rising Tide Car Wash Trains Every Sales Associate to Win the Membership Upsell
See how Rising Tide Car Wash built sales training for team members with no prior sales experience, growing membership conversions from 5% to 18% in one year.
LTO & Promotions
August 21, 2025How Beyond Juicery & Eatery Gives Franchisees Training Control with QR Codes
See how Nostimo Brands use QR codes to build flexibility into consistent role-based training path.
New Hire Onboarding
July 24, 2025How Starbird Drives Consistency with One Simple Resource
See how Starbird Chicken solved sauce consistency issues across 40+ locations by creating a simple visual job aid that uses real product photos to guide correct bottle and shaker usage, improving food quality, training, and operational efficiency.
Menu & Product Knowledge
April 7, 2025How Genghis Grill Streamlined Opening Procedures with a Digital Manager Checklist
See how Genghis Grill uses Opus to streamline daily operations with a digital GM Opening Checklist. Track tasks, upload photos, and improve consistency across locations.
Compliance & Safety
February 27, 2025How Bricktown Brewery Makes Digestible Manager Training in Opus
See how Bricktown Brewery's Manager-in-Training module uses slow-drip learning over 36 days to achieve 9% retention improvement.
Manager & Leadership Training
January 28, 2025How Smashburger Refreshes Menu Knowledge in 3 Minutes
See how Smashburger uses short refresher modules and skill check-ins to maintain product quality and reduce retraining. Mobile-first, automatic, and built for results.
Refresher Training
December 18, 2024How Clutch Coffee Keeps Team Member Training on Track
See how Clutch Coffee's Trainer Tracker uses check-ins to manage training during rapid expansion from 10 to 20 locations in 2024.
New Store Opening
November 19, 2024How Bahama Buck's Builds Consistent Role-Based Training
See how Bahama Buck's created role-based training that fuses new hire orientation with level-based progression, reducing ramp time by 25%.
Role-Based Training
November 19, 2024How Big Chicken Reduced NRO Training Time by 30% with Opus
A four-day learning format from Big Chicken that reduced NRO training time from 10 days to 7 days.
New Store Opening
November 19, 2024How Newk's Eatery Sets Up New Hires for Success
See how Newk's used structured onboarding modules to reduce early turnover, ensuring consistent first impressions across all locations.
New Hire Onboarding
November 19, 2024How &pizza Builds Future Leaders with Manager-in-Training Lessons
Learn how &pizza reduced manager ramp time by 2 weeks using mobile leadership training in Opus. See how short lessons and career paths keep teams motivated and ready to lead.
Manager & Leadership Training
November 19, 2024How this Five Guys Franchise Uses Customer Service Certification to Elevate the Guest Experience
See how Life’s Food LLC uses Opus to certify customer service excellence across 25 Five Guys locations. Real-world audits, mobile training, and leadership accountability built in.
Manager & Leadership Training
August 5, 2024How taïm Trains Team Members on SOPs with a Falafel-Focused Course
See how taïm Mediterranean Kitchen trains staff on SOPs with engaging falafel prep videos and in-person skill Check-ins. Structured, visual, and built for consistency.
Menu & Product Knowledge
August 4, 2024How Zalat Pizza Sets New Hires Up for Success with Day-One Training
See how Zalat Pizza structures onboarding with daily training modules, branded visuals, and real-time Check-ins to ensure every new hire starts strong and stays aligned.
Role-Based Training
August 3, 2024How BelAir Cantina Trains on New Menus with a Personal Touch
See how BelAir Cantina uses video, Check-ins, and mobile learning to keep FOH and BOH teams aligned on seasonal menus, LTOs, and weekly programming.
Menu & Product Knowledge
August 2, 2024How Salt & Straw Launches Seasonal Menu Items with Limited Time Offering Training
See how Salt & Straw uses mobile training to launch new flavors with speed and consistency. Branded visuals, storytelling, and tastings help staff master every Limited Time Offering.
LTO & Promotions
August 1, 2024How Swingers Crazy Golf Trains Teams on Seasonal Marketing Promotions
See how Swingers Crazy Golf trains teams on co-branded promotions with storytelling, product knowledge, and dual assessments. Mobile, fast, and guest-focused.
LTO & Promotions
June 10, 2024How Hopdoddy Turns Internal Newsletters Into Actionable Training
Learn how Hopdoddy transformed internal emails into mobile-first training modules to improve communication, boost morale, and track engagement across teams.
LTO & Promotions
June 10, 2024How The Feinstein Group Tackles Role-Based Training
See how The Feinstein Group uses role-based training to ensure consistent host standards across three restaurant concepts in Tampa Bay.
Role-Based Training
June 4, 2024How Levity Live Prepares Future Managers with Multi-Week FOH Training
See how Levity Live supports internal promotions with a structured FOH training module in Opus. Mobile, media-rich, and built for shift-based learning over time.
Manager & Leadership Training
June 3, 2024How PLANTA Trains Teams on Exceptional Guest Service
See how PLANTA uses blended learning and personalized mobile modules to train staff on soft skills and hospitality standards—keeping service consistent and brand-aligned.
Role-Based Training