Opus Digest
Insights on training, operations, and mobile-first workforce tools — built for the teams who run the floor.
September 1, 2026August Product Recap
We shipped Audits, renamed Task Lists to Checklists, and sharpened both reporting and AI-generated course visuals this August. Plus: how bartaco built store-level ownership for training with a Change Champion program.
Product
September 1, 2026Opus Training Launches Audits, Turning Store Visit Findings Into Tracked Fixes
New product turns every audit finding from a store visit into a task someone owns until it's fixed. That gives operators another tool to drive consistency and operational excellence.
Announcements
August 3, 2026Building a Program That Makes Training Everyone's Responsibility
Learn how bartaco improved frontline training adoption by appointing store-selected “Change Champions” who owned local communication, accountability, engagement, and ongoing reinforcement during its transition to Opus.
Webinars
August 3, 2026July Product Recap
See what's new at Opus this month: connect guest feedback to training in minutes, spot gaps in team questions, and build courses 25% faster with AI.
Product
July 21, 2026Franchises Have More Data Than Ever. Most of It is Never Used. Opus Training Just Changed That.
With Recommendation Engine, a new product from Opus, multi-unit locations can use guest feedback, operational data and outside platforms like Google Reviews to prescribe specific actions that drive consistency and performance.
Announcements
July 2, 2026Training Specialized Roles at Scale: What VASA Fitness Gets Right
When your hires already have certifications and a year of experience, standard onboarding falls flat. Here's how VASA Fitness trains 74 locations of personal trainers — without starting from scratch.
Webinars
June 29, 2026June Product Recap
This month’s updates make it easier to manage teams across brands, regions, and franchise groups with new manager access controls. Plus, explore new AI research for hospitality L&D teams, along with resources on reporting, scaling trainer programs, and upcoming events.
Product
June 25, 2026Frontline Training Is Moving to Managers. Most Aren't Set Up to Carry It.
Hospitality is shifting training ownership to managers—without the support to back it up. See how Salt & Straw made the model work.
Product
June 2, 2026Opus Training Named to Inc.’s 2026 Best Workplaces List
Opus Training has been named to Inc.'s 2026 Best Workplaces list, recognized for a culture of full ownership across its remote and NYC-based team.
Announcements
June 1, 2026May Product Recap
This month’s updates make it easier to manage teams across brands, regions, and franchise groups with new manager access controls. Plus, explore new AI research for hospitality L&D teams, along with resources on reporting, scaling trainer programs, and upcoming events.
Product
May 28, 2026What Your Training Data Is Actually Trying to Tell You
Completion rates don't prove training worked. Learn how to ask the right questions of your data and connect training to real business outcomes.
Webinars
May 22, 2026Training Budget Has Come Back. Here's How to Keep It.
Training budgets are back. But 81% of teams still can't prove ROI to the executives who control the money.
Articles
May 21, 2026How Franchise Finance and Ops Alignment Drives Better Business Outcomes
Finance has the numbers. Ops has the context. Here's how franchise leaders at Craveworthy Brands and WOWorks bridge the gap - and what it means for your bottom line.
Webinars
May 15, 2026Where Hospitality L&D Teams Took AI in 2026
Two-thirds of hospitality L&D teams now consider themselves regular or advanced AI users. Here's what they're actually building with it.
Articles
May 1, 2026April Product Recap
This month’s updates bring a redesigned reporting experience with clearer insights, customizable benchmarks, and role-based views so every leader sees the data that matters most.
Product
April 30, 2026How to Build a Train the Trainer Program That Sticks
Most train the trainer programs fall apart within a year. Newk’s Eatery built one with 300+ certified trainers system-wide. Here's exactly how they did it.
Webinars
April 22, 2026What Three Veterans Think Is Really Broken in Hospitality Training Operations
What happens when three hospitality L&D veterans with 60+ years of combined experience get in the same room? An honest conversation about what's broken in training operations, and what to do about it. From the Hospitality Training 360 series, in partnership with CHART.
Webinars
April 6, 2026Best Franchise Training Software: 10 Platforms Reviewed for 2026
The 10 best franchise training software platforms for 2026. Evaluated for onboarding speed, compliance, multi-location scale, and results from restaurant and service franchises.
Guides
April 6, 2026Best Car Wash Training Software: 9 Platforms for 2026
The 9 best car wash training software platforms for 2026. Evaluated for high-turnover onboarding, membership upsell training, compliance, and results from car wash operators.
Guides
April 2, 2026How to Build Front-of-House Service Training That Changes Behavior
Most FOH service training teaches tasks, not behavior. See how Burtons Bar & Grill built a 5-shift system that actually changes performance.
Webinars
March 31, 2026Best Frontline LMS Software: 9 Platforms Reviewed for 2026
The 9 best frontline LMS platforms for 2026. Evaluated for QR code login, multilingual auto-translation, blended learning, and real results from restaurant, hotel, and retail operators.
Guides
March 31, 2026Best Mobile LMS for Frontline Teams: 9 Platforms Reviewed for 2026
The 9 best mobile LMS platforms for frontline and deskless teams in 2026. Evaluated for QR code login, offline access, auto-translation, and real results from restaurant and service operators.
Guides
March 31, 2026Best Hospitality LMS Software: 10 Platforms Reviewed for 2026
The 10 best hospitality LMS platforms for hotels, restaurants, and multi-property operators in 2026. Evaluated for multilingual frontline teams, compliance tracking, and real operational results.
Guides
March 31, 2026March Product Recap
See the work, not just the checkbox. From multi-photo and video verification to QR code access, this month’s updates make it easy for teams to complete tasks and prove it on the spot.
Product
March 31, 2026Best Restaurant LMS Software: 10 Platforms Reviewed for 2026
Compare the 10 best restaurant LMS platforms for 2026. See which training platforms are built for high-turnover, multilingual restaurant teams — with real results from operators like Bonchon and Just Salad.
Guides
March 24, 2026Opus Training Named One of Fast Company’s Most Innovative Companies of 2026
Opus Training has been named one of Fast Company’s World’s Most Innovative Companies of 2026, recognized for transforming frontline training with its training operations platform including Ask Opus, Guest Feedback Integration, and enhanced task management.
Announcements
February 27, 2026February Product Recap
February's updates bring a fresher app experience, smarter newsletter strategies, and insights on scaling training across locations—plus Office Hours focused on building guest loyalty through consistent service training.
Product
February 26, 2026How To Build Consistent Back-of-House Restaurant Training
Recap of Office Hours hosted on February 2026 featuring Alex Chavez at Just Salad
Webinars
February 24, 2026Opus Training Raises Series B to Scale AI-Powered Training and Operations for the Frontline Workforce
New funding supports continued expansion of mobile-first, AI-native training and operations platform that supports frontline workforces, multi-unit brands
Announcements
January 30, 2026January Product Recap
January’s Opus updates make training faster and smarter with better content organization, flexible task lists, real-time collaboration, and AI-powered task creation—plus upcoming Office Hours focused on BOH training.
Product
January 30, 202652 Ideas to Make Company Newsletters Engaging
A practical newsletter idea bank from the Jan 2026 Opus Office Hours
Webinars
January 30, 2026How to Create Effective Company Newsletters for Restaurant and Service Teams
Insights from Opus Office Hours featuring gusto!, Sounds Fun Entertainment, and multi-unit operators
Webinars
January 11, 2026December Office Hours Recap: Designing Training Paths for Role-Based Mastery
Office Hours Recap: December 2025
Webinars
December 17, 20252025 Opus Product Recap
Five major product releases, millions of trainings completed, and countless moments of learning on the floor. Here’s a look back at 2025 at Opus.
Product- December 9, 2025
Opus Training Expands Beyond Restaurants to Serve Multi-Unit Brands Across Industries
Platform now powers rapid skills development for retail, fitness, healthcare and consumer services as demand surges for accessible frontline training.
Announcements 
December 3, 2025November Office Hours Recap: Designing Assessments that Change Behavior
Office Hours Recap: November 2025
Webinars
December 1, 2025November Product Recap
Even as the holiday season kicks into full gear, we’ve been busy serving up fresh updates for you. These enhancements give you greater control and clarity over your team’s training—so you can manage smarter, not harder.
Product
October 31, 2025October Product Recap
This October, we rolled out AI image generation, making it easier to refresh your training visuals. You can now also stay on top of user account changes, get smarter reporting insights, and more.
Product
October 25, 2025Franchise Training Platform Implementation Playbook
This case study shows how leading multi-unit brands accelerate training adoption by positioning mobile-first platforms like Opus as operational hubs—driving franchisee buy-in, rapid rollouts, and measurable performance gains through pilot validation, multilingual access, and data-driven optimization.
Guides
October 22, 2025AI-Powered Visuals for Training: Best Practices for L&D Teams
Creating training visuals that feel current and relevant is harder than it looks. Stock photos rarely match your uniforms or workspaces, and reshoots can be costly when procedures or branding change. On top of that, global teams need imagery that makes sense across different languages and cultures.
Guides
October 13, 2025How to Reduce Restaurant Turnover: 7 Strategies That Cut Employee Churn in Half
Based on the Back to Basics conversation between Rachael Nemeth and Jason Morgan, CEO of Original ChopShop
Articles
October 9, 2025How Fast-Growing Restaurant Chains Can Create Operational Accountability at Scale
Discover how fast-growing restaurant chains combat "pencil-whipping" by replacing trust-based checklists with mobile training systems that verify task completion, flag issues, and drive real-time action.
Articles- October 6, 2025
Opus Training Accelerates Growth with New Customers as Demand Surges for Rapid, On-the-Job Skills Training
Nearly 1 million training have been completed on Opus’ platform as demand surges.
Announcements 
October 1, 2025September Product Recap
This month’s Opus updates enhance Ask Opus accuracy, improve report organization, enable cross-linked training content in Docs, and share franchise training best practices.
Product
September 26, 2025AI Search Implementation Guide for Store Teams
How Opus’ AI search helps store teams save time, improve training, and provide instant multilingual access to company-specific information, turning every employee into a confident, informed resource without overloading managers.
Articles
September 26, 2025AI Search for Restaurants: Office Hours Recap
Catch up on how Opus’s AI-powered search is reshaping restaurant training by making knowledge instantly accessible—especially for managers and recipe/SOP lookups—while enabling teams to shift focus from memorization to human skills, manager development, and competitive advantage through smarter knowledge management.
Webinars
August 28, 2025August Product Recap
We've made training more interactive and efficient with new features like Ask Opus and Knowledge Checks. Our improved AI Builder and clearer role filters also help you create content and manage assignments faster. Join our September Office Hours to learn more about how to make ongoing training stick.
Product
August 25, 2025Opus Training introduces ‘Ask Opus’ instant knowledge and fast-training solution for frontline teams
New product feature gives employees instant answers to training and operational questions during shifts, addressing a critical need for multi-unit brands.
Announcements
August 22, 2025Building Effective Rehire Training Programs: Office Hours Recap
Catch up in takeaway from our August Office Hours: effective rehire training means focusing on the top three priorities, tailoring intensity to each employee, and using flexible methods and tools to quickly get seasonal staff back up to speed.
Webinars
July 31, 2025July Product Recap
The July Product Recap highlights new features including guest feedback integration for training, an updated task builder, enhanced Opus Doc formatting, and resources like visual SOPs, with upcoming August Office Hours on preparing seasonal employees.
Product
July 24, 2025Building a Smarter Restaurant Knowledge Base
Exploring how Starbird Chicken have built smarter, more effective knowledge bases by focusing on operational needs, strategic access control, and clear, simple resources.
Webinars
July 22, 2025Opus Training introduces first-of-its-kind product to scale customer feedback into training
Today we announced our integration with guest feedback platform Ovation. Now, we can turn complaints into training actions.
Announcements
June 30, 2025June Office Hours Recap: Why Checklists Fail—And What to Do Instead
Catch up on takeaways from our June Office Hours workshop featuring the training leader at NAYA Mediterranean.
Webinars
June 30, 2025June Product Recap
Smarter question types, cybersecurity compliance training, and how to build a better resource library in Opus.
Product
June 2, 2025May Product Recap
Discover what's new in Opus this May—from automation and certificates to smarter reporting and content creation—plus a sneak peek at our June Office Hours workshop.
Product
May 22, 2025May Office Hours Recap: Getting Field Buy-in
Discover proven strategies to transform field team engagement with training. Get actionable tips for driving real buy-in and measuring what actually matters.
Webinars
May 1, 2025April Product Recap
This month, we rolled out a series of updates to help you manage operational tasks, track compliance, and create fully translatable resources in Opus.
Product
April 24, 2025The State of Restaurant Training: Key Statistics & Benchmarks from the Hospitality Training 360 Report
Unpack the training benchmark data from our Hospitality Training 360 Report and what it means for your L&D teams.
Guides
April 24, 2025April Office Hours Recap: AI for L&D Strategy
In this session, we discussed key strategies from our workshop: establishing clear guidelines, using AI as a strategic partner, and starting with targeted applications.
Webinars
April 23, 2025Uncovering The Top 5 Challenges Restaurant Training Leaders Anticipate in 2025
Read about the challenges we heard about most in our Hospitality Training 360 Report survey and how to approach them in your business.
Articles
April 8, 2025Top Restaurant Checklists: Best Practices & What to Include
Restaurant checklists that streamline operations: get expert guidance on waste logs, opening/closing procedures, health inspection prep, and downloadable templates for consistent execution.
Guides
April 7, 2025Opus Launches Task Management Solution: Integrating Training Into Operations
Today, we announce the launch of Task List, its task management solution that connects training with daily workflows.
Announcements
March 28, 2025Measuring Operational Success: The Key L&D Metrics to Track
Trying to gain buy-in for your L&D budget? Learn how to track and tie training KPIs to your business operations.
Guides
March 26, 2025March Office Hours Recap: Building Effective Manager Training
Get takeaways and insights from our session on manager and leadership training.
Webinars
March 11, 2025Unlocking Efficiency: Analyzing the Best AI Tools for Restaurant L&D Teams
With the rise of AI, new tools promise to revolutionize the playing field. Find out which top tools L&D teams are using.
Guides
March 11, 2025New Report Reveals Restaurant Training Trends for 2025
CHART and Opus Training released their 2025 Hospitality Training 360 Report, revealing significant shifts in training priorities across the restaurant industry.
Announcements
February 26, 2025February Office Hours Recap: Creating a Gameplan for New Store Openings
February’s Office Hours session focused on New Store Opening (NSO) training, a critical aspect of restaurant operations. This workshop offered strategies to help customers effectively condense a month of training into just a few days, making the process more manageable.
Webinars
February 3, 2025Best Video Creation Tools for Restaurant Training in 2024: A Complete Guide
Discover the top 9 video tools for creating effective restaurant training content. Compare features, pricing, and mobile capabilities to find the perfect tool for your restaurant's training needs.
Guides
January 31, 2025January Product Recap
Catch up on the latest product updates from this month, including enhanced check-in requirements, improved mobile search, and new quiz formats.
Product
January 28, 2025January Office Hours Recap: Refresher Training
In our inaugural Office Hours workshop, we dove deep into the science and strategy behind effective refresher training.
Webinars
December 16, 20242024 Customer Spotlights
See this year's list of customer awards and achievements in Opus.
Articles
December 16, 20242024 Year in Review
We're rounding out a banner year at Opus with a recap of customer accomplishments and strides we've made as the training platform built for the frontline.
Articles
December 11, 2024Webinar Recap: AI in L&D for Frontline Workers
Catch up on Opus CEO and cofounder, Rachael Nemeth's, conversation with Gregg Majewski, CEO of Craveworthy Brands, on the implications of AI in the restaurant industry.
Webinars
December 6, 2024November Product Recap
Required training videos, better reassignment and version control, and rules for AI Assist. Catch up on what's new to Opus.
Product
November 19, 2024Webinar Recap: How to Turn Employees into Brand Ambassadors
Catch up on takeaways from our November webinar.
Webinars
November 1, 2024September & October Product Recap
Catch up on what's new to Opus this fall.
Product
October 31, 2024Uplifting Leadership: Essential Skills Every Hospitality Manager Needs
Read about Uplifting Leadership's training modules custom created for Opus.
Articles
October 23, 2024Webinar Recap: How to Design a Successful Training Pilot
Get the recap and takeaways from our October webinar where we discussed strategies for designing training pilots and common pitfalls to avoid.
Webinars
October 2, 2024Webinar Recap: Consistent Training for New Store Openings
Get the recap from our September webinar where we discussed strategies you can scale across new store openings.
Webinars
September 16, 20249 Training KPIs for Location Managers to Measure Training Programs
Discover 9 essential KPIs to measure training effectiveness and different ways to implement KPIs for your training program.
Guides
September 11, 2024How to Build an Effective Field Trainer Program
Discover why a structured field trainer program is essential for preparing great trainers, and how to build one.
Articles
September 9, 2024How to Create Restaurant Manager Training With Any Budget
Learn ways to create a restaurant manager training program that fits any budget. Improve operations, team performance, and guest experiences.
Articles
August 30, 2024July & August Product Recap
Role filters, enhanced message blasts, and better content generation with AI Assist.
Product
August 30, 2024How to Guide Training Programs Through Change
Discover a framework for managing training programs amid organizational change with our comprehensive guide on change management strategies.
Guides
August 28, 2024Webinar Recap: Speaking up - Using Data to Earn a Seat at the Exec Table
Get key takeaways or watch the full recap from our August webinar.
Webinars
August 26, 2024How to Pilot New Training Content Before a Larger Rollout
Learn effective strategies to test and refine your training content before a full rollout. Discover how to gather feedback to ensure your program's success.
Guides
August 23, 2024Employee Reward and Recognition Ideas to Encourage Training
Learn creative and cost-effective ways to reward employees. These employee recognition ideas will encourage employees to engage in training.
Guides
August 21, 2024How California Employers Can Offer Mobile Training to Employees
California employers need to consider cell phone policies for mobile training to comply with labor laws. Read tips for balancing training and compliance.
Guides
August 19, 2024How to Implement Mobile Learning With Hourly Restaurant Workers
Incorporating mobile learning into a restaurant shift doesn’t have to disrupt the service. These best practices apply to casual and quick service FOH and BOH teams.
Guides
August 8, 2024Understanding the Importance of Creating Buy-In: What It Means and Why It Matters
Explore how a leadership training company advised a restaurant client to get franchisee buy-in for a new initiative by fostering open dialogue, addressing concerns, and cultivating a shared vision.
Articles
July 31, 2024Webinar Recap: Building L&D Programs Franchises Will Love
In our July webinar, we brought together two L&D experts to share their insights on effective training programs tailored for franchise operations.
Webinars
July 1, 2024Webinar Recap: Everboarding - How to Get 1% Better Everyday with Continuous Learning
Get the recap from our session on 'Everboarding' and learn how organizations can foster a culture of continuous improvement.
Webinars
June 24, 2024Webinar Recap: ROI of Food Safety
Three takeaways and a full recap of our webinar focused on the ROI of food safety.
Webinars
June 19, 2024Tips for training servers in restaurants across multiple stores
Learn how to effectively train servers across multiple locations by making small adjustments to your training program.
Articles
June 19, 2024Why knowledge bases need to be paired with hands-on training
Knowledge bases aren't truly effective unless they're part of a comprehensive restaurant training program. Read about how to incorporate them.
Articles
June 3, 2024How to Connect Restaurant Training Metrics to Business Performance
Learn how to get buy-in for training investment by connecting training metrics to business outcomes.
Articles
May 31, 2024How to adjust your training for 19 restaurant employee roles
Learn how to tailor your training for various restaurant employee roles, from front-of-house to back-of-house to management.
Articles
May 31, 20244 reasons training checklists fail—and what to do instead
Avoid the common pitfalls of training checklists with these four key strategies. Ensure onboarding and training prepares employees for their roles.
Articles
May 31, 2024New locations, same guest experience: 8 Tips for consistent customer service training
Learn how effective customer service training strategies can maintain consistent guest experiences across multiple restaurant locations.
Articles
May 29, 2024Webinar Recap: How to Create Great Training Content
In our second 'Back to Basics' webinar, we explored how you can transform your approach to building traditional training content into designing for a full learning experience.
Webinars
May 21, 2024Webinar Recap: Training KPIs to Track & Trigger Successful Training Programs
In our first 'Back to Basics' webinar, we sat down with two training data and operations experts to discuss how you can connect training data to other operational KPIs to get a better understanding of how your training is performing.
Webinars
May 17, 2024How to make your restaurant training program ready to scale
As your restaurant grows, prepare and scale your restaurant training program to improve restaurant staff knowledge and reduce employee turnover.
Articles
May 7, 2024How to Appropriately Use Emojis, Memes, and GIFs in Training
Emojis, memes, and GIFs are easy ways to make training engaging and relatable, but it's important to keep cultural context and sensitivity in mind.
Articles
May 7, 2024How to Easily Harness the Power of Video in Microlearning
Utilizing videos in your training program is easier and more accessible than you think with the right tools and best practices to get started.
Articles
May 7, 2024How to Effectively Use Images and Graphics in Training
Whether it's custom-branded images and graphics or AI-generated illustrations, visuals are an essential component to training. Use these resources and best practices when deciding how and when to incorporate images or graphics in training.
Articles
May 7, 2024Unlocking the Power of Multimedia in Microlearning and Training
Videos, images, GIFs, and even emojis are essential tools to creating engaging training content, but can be tricky to use effectively. Here's our guide on how to get the most out of multimedia in your training
Guides
April 30, 2024April Product Recap
A brand new way to build and manage content, resource reporting, bulk library access, and AI Assist enhancements.
Product
April 3, 2024Mastering Management: Top 5 Soft Skills Every Restaurant Manager Needs
CEO and founder of Uplifting Leadership, Aleta Maxwell, shares the five managerial soft skills every leader should focus on cultivating.
Articles
April 3, 2024Webinar Recap: Growing from Manager to GM, Leadership Part 2
For our March session, we explored ways to develop frontline managers into general managers (GMs) of your restaurant.
Webinars
April 1, 2024March Product Recap
Reporting grids, best practices for using Translations, leadership training, and builder enhancements you'll love.
Product
March 12, 2024Gen Now: Overcoming Challenges with Today’s Multi-Generational Workforce
This article summarizes the discussion between executives at two fast-growing restaurant chains and their approach to retaining frontline managers and GMs.
Webinars
March 8, 2024Hospitality Training 360 Report 2024
Explore learning and development trends for 2024, based on our survey with CHART, to learn how to improve restaurant training programs.
Guides
March 1, 2024How to Retain Employees by Fostering Cross-Cultural Sensitivity
Promoting cross-cultural sensitivity in your business is essential for becoming an employer of choice.
Articles
March 1, 2024How Managers Can Adopt Nonverbal Communication in Training
By mastering the art of non-verbal communication, managers and team leads can create an inclusive environment where every team member feels valued and understood.
Articles
March 1, 2024How to Use Translation Technology Effectively for Accuracy and Consistency
Explore three strategies to ensure you’re translating as accurately as possible in your training program.
Articles
March 1, 2024Embracing a Multilingual Restaurant Workforce: Strategies for Success
In this three-part guide, we’ll explore how training and hospitality leaders can use language translations to meet the needs of every frontline employee.
Guides
February 29, 2024February Product Recap
Tap to continue, library access, compliance certificate upload, and more. Here's what's new at Opus.
Product
February 14, 2024Webinar Recap: Growing from Team Member to Manager, Part 1
For our February session, we outlined the basics of a successful and engaging manager-in-training program.
Webinars
February 1, 2024January Product Recap
Enhancements to Sexual Harassment Prevention Training, quiz review, and desktop-based training. Catch up on what's new at Opus.
Product
December 18, 2023Opus Wrapped 2023
AI Assist, a new training experience, and over 1 million training later, it’s time to reflect on a big year at Opus and set our sights on 2024.
Product
December 14, 2023Webinar Recap: Demystifying Workplace Obstacles
For our December session, we were joined by two HR and law experts to discuss trending issues in hospitality compliance.
Webinars
December 1, 2023November Product Recap
Custom branding, Listen Mode, Departments, and AllerTrain®2024 — catch up on what's new to Opus.
Product
November 20, 2023Webinar Recap: New Hire Onboarding - Optimization for Speed & Impact
In our November session, we discussed ways to streamline New Hire Onboarding so that it's impactful and fights team member turnover in the long run alongside Brea Watkins from Levity Live and Priscilla Olgin from Shake Shack.
Webinars
November 12, 2023The Surprising Ways AI Can Positively Impact Your Training Strategy in a Restaurant
Staying ahead of the competition requires innovation and adaptability. Artificial Intelligence (AI) is not just a buzzword; it is a powerful tool that can transform how restaurants train their staff and enhance their overall operations.
Articles
November 6, 202311 Things That Go Wrong In Training Needs Assessments
Conducting a needs assessment for a restaurant to determine the best training solution is a crucial step in ensuring that the training program addresses the specific needs of the staff and the establishment. However, several things can go wrong in the process if not carefully planned and executed. Here are some potential pitfalls to watch out for:
Articles
October 31, 2023Webinar Recap: Influence Training with Brand Storytelling
In our October webinar, we sat down with Kate Edwards, Author & Founder of the Kate Edwards Company, and Angela Gintz, Director of Learning & Development at Salt & Straw to discuss brand and culture within an organization, sharing best practices and showcasing real-life examples from Salt & Straw’s training program.
Webinars
October 31, 2023October Product Recap
Check-ins, Custom Report Builder, AI Assist enhancements, and more. Here's what's new to Opus in October.
Product
October 20, 20234 Steps to Rolling Out a New Standard Operating Procedure
The VP of Training at Untamed Brands (prev. CAVA, Chipotle) shares her four steps to impactful training.
Guides
October 17, 2023Connecting the In-Person and Digital with Check-ins
Goodbye Skill Verifications, hello Check-ins. Get more visibility into your on-the-job training and embrace blended learning like never before.
Product
October 1, 2023The Pros and Cons of SCORM for E-learning Authoring
Embarking on the journey to enhance restaurant training through instructional design is an exciting venture. The choice of an instructional designer and the tools employed can significantly impact the effectiveness and efficiency of your training programs.
Articles
September 30, 2023Webinar Recap: Discover Your Next Training Use Case
In this deep dive session, training leaders at PLANTA and Untamed Brands (Taim) outline how to build their trainings. Plus, download real examples.
Webinars
September 29, 2023September Product Recap
A new look and a better way to verify skills, here's a recap of everything that we launched in September.
Product
August 31, 2023August Product Recap
From Food Safety certification training and compliance reporting to QR codes, here's a recap of everything that we launched in August.
Product
August 24, 2023Webinar Recap: Make AI Work for You - Practical Tools for Hospitality Trainers
Miss our recent webinar with Donna Herbel and Jack Woznick? Catch up on how AI-powered tools can transform your training program with this quick recap.
Webinars
August 2, 2023July Product Recap
It's been a busy summer at Opus as we look back at AI Assist enhacements, Leaderboards, Global Course Feedback, and HRIS Manual Import.
Product
July 13, 20235 Restaurant Training Manuals You Need to Know—Plus Templates
Discover the top 5 essential restaurant training manuals and get easy-to-use templates. Start streamlining your employee training.
Articles
July 9, 2023How the Skills Gap is Leading to a Restaurant Training Revolution
The future of restaurant training lies in the hands of the leaders who are willing to embrace change and lead their organizations towards a more agile and adaptable future.
Articles
July 2, 2023Why Coaching Is an Integral Part of Digital Learning: A Guide
In the age of digital transformation, learning platforms have revolutionized the way we acquire knowledge and develop new skills. However, one crucial element that has been missing from these platforms is coaching.
Guides
July 1, 2023From Training Manager to Chief Learning Officer: Growing from Admin to Strategist
Turning a training manager from someone who simply delivers training to someone who strategizes and develops a better training program involves several key steps. Here's a roadmap to help you achieve this transition.
Articles
June 19, 2023Why Digital Training Solutions Should Enhance Training for Restaurants, Not Replace It
The restaurant industry is on a constant quest for excellence, seeking ways to provide exceptional experiences to customers and improve training processes in order to deliver on those experiences. While digital training solutions offer numerous benefits, it is crucial to recognize the enduring value of on-the-job training.
Articles
June 9, 2023Estimating the Cost of Training Your Hourly Restaurant Staff
This article outlines how to calculate the training cost for hourly restaurant staff.
Guides
May 9, 20236 Hidden Costs in Restaurant Training Estimates
Don't forget to consider these costs when planning your training budget.
Guides
April 30, 2023How can cross-training save businesses money?
Cross-training is a proven method for improving job performance and productivity in the workplace. It can produce more collaborative employees, bring a significant return on investment, create workforce sustainability, increase employee engagement, and make companies more agile in a changing market. Let's look at exactly how much you can save with it.
Articles
April 30, 2023What Is Just In Time Training?
Just In Time (JIT) training is a type of training that is delivered at the exact moment it is needed. This approach ensures that employees receive the training they require to complete a task or deal with a situation effectively. JIT training is particularly useful in industries like hospitality, where employees need to be able to adapt to changing circumstances quickly.
Articles
April 30, 2023How to Conduct a Technology Stack Audit for Frontline Employee Training
Technology has become an integral part of our lives, and businesses are no exception. In today's ever-changing business world, technology is crucial for the success of any organization. In this article, we will discuss how to perform a technology stack audit for frontline employee training.
Guides
April 23, 2023Don't Get Stuck with the Wrong LMS: 7 Common Mistakes to Avoid
An LMS is a software application that helps organizations manage their training and development programs. It's a critical tool that can make or break the success of your e-learning program. In this article, I'll outline the common mistakes people make when choosing an LMS and how to avoid them.
Articles
March 31, 2023Product Update #002
Recap a bustling March with Opus as we look back at Completion Reporting, AI-Assist (Beta), Marketplace, AllerTrain®Lite, and more.
Product
March 31, 20236 Reasons Why Frontline Technology is the Key to Labor Optimization for Franchisors
Hear from QSR franchisors: Jeremiah’s Italian Ice and Groucho’s Deli
Fireside Chats
February 24, 2023Product Update #001
Translations, Sexual Harassment Prevention training, performance improvements, and more. Here's a quick monthly recap of what's new to Opus.
Product
February 21, 2023Rising to the Top: 10 Essential Skills Needed for Frontline Workers in Restaurants, Retail, and Manufacturing
Working in restaurants, retail, and manufacturing requires a special set of skills that can help frontline workers reach the top. From customer service to problem-solving, frontline workers need to be able to manage a wide range of tasks. Having the right combination of these skills can help frontline workers stand out in the industry, leading to more opportunities for advancement and better job satisfaction. With the right focus, frontline workers can take their skills to the next level and rise to the top.
Guides
January 16, 2023The 9 Must-Attend Restaurant Technology Conferences of 2023
To stay on top of the latest tech trends, entrepreneurs and restaurant owners must attend the best restaurant technology conferences. 2023 is no exception, as the year is set to be full of incredible technology conferences that will cover the latest advancements and trends in the restaurant industry.
Guides
January 1, 2023Estimating Training Costs for Frontline Hourly Workers: A Step-by-Step Guide
Training frontline hourly workers in any business requires careful consideration of costs. Learn how to calculate training expenses effectively.
Guides
December 27, 2022What Workforce Technology Will Look Like in 2023 - Predictions and Expert Insights
Technology has revolutionized how we learn and acquire new skills and knowledge at work. As we look into the future of technology for the frontline workforce in 2023, our CEO, Rachael Nemeth, predicts advancements in artificial intelligence, as well as a rise in personalized learning.
Articles
November 22, 2022An operators guide to using pre shifts for training
In order to really harness the power of microlearning you need to build repetition into your learning culture. We spoke with Melanie Isola, Chief of Staff at Fourtop on how to leverage pre-shifts.
Articles
October 28, 2022Frontline training technology glossary
This article explores the definitions and uses of common training technology terms. Technology has made it easier than ever for businesses of all sizes to implement an effective training program.
Guides
September 14, 2022What is Frontline Business Intelligence?
Data is a powerful tool for businesses. From internal customers to internal employees, businesses can gain valuable insights if they know how to collect and use it.
Articles
September 12, 2022Why translation technology is changing the game in workplace learning
We’ve seen that modern translation technology is actually getting better and better. How good is it exactly?
Articles
September 11, 2022What is Gamification in Training?
Is Gamification Worth the Effort? Get this expert guide on how to use gamification for employee training without using distracting games
Guides
September 11, 2022Is micro-learning right for your business?: Take the quiz
Take this short quiz and find if a microlearning program is the best solution for your business.
Articles
September 11, 2022What is micro learning?: A beginner’s guide
Micro-learning takes advantage of the spacing effect by delivering bits of information in short bursts. It's a research-backed methodology. Get the beginner's guide.
Guides
August 31, 2022Does training really decrease turnover?
You hear it all the time "get this Learning Management System and your turnover will disappear - like MAGIC!" The truth is, the tech won't reduce turnover, but your training program could. Here are the myths and facts about training's relationship with decreased turnover.
Articles
August 22, 2022How to Overcome Talent Shortage
Research shows that talent shortages are now the number one risk facing companies around the world. With this in mind, we've interviewed Agatha Drake, President of One Haus to provide her insights and top tips to creatively respond to this challenge.
Articles
August 22, 2022How increased food prices are affecting more than the bottom line
Price increases are heavily affecting everyone. Despite the challenges, many local businesses are helping those who need them most.
Articles
August 19, 2022Tips To Deliver Inclusive Training
Even in companies with great company culture, inclusion and accessibility can sometimes take second place when it comes to employee training. To deliver inclusive training, you first need to create a culture of inclusion.
Articles
August 3, 2022Top 6 POS for Restaurants
Restaurant point-of-sale (POS) systems are an essential part of any restaurant business. Whichever provider you choose, a good POS system will help streamline every aspect of your restaurant. Here's a list of 6 great POS systems for your operation.
Articles
July 25, 2022A Guide to Restaurant Employee Benefits
We sat down with Richard Hartman to discuss the best ways to maximize restaurant employee benefits and minimize risks. Richard is the Industry Leader for Food & Beverage/Hospitality for the Marsh & McLennan Agency.
Articles
July 25, 2022The Changes Training directors Have Seen In Technology: Coffee Edition
We sat down with Emily Rosenberg, the Director of Education at Stumptown Coffee Roasters, to discuss the unique aspects of training for the café industry.
Articles
July 18, 20229 LA Restaurants You Need to Visit
We've tracked down the best restaurants and eateries near our L.A. office. Sri Lankan-Mexican fusion cuisine, Omakase sushi, and other mind-boggling flavor combinations are must-tries on your next trip to Los Angeles.
Articles
July 8, 2022Podcast with Zalat CEO, live from the Texas Restaurant Show
In the latest episode of The Frontline, Opus CEO Rachael Nemeth was on the road and live at the Texas Restaurant Show in Dallas Texas where she chats with Khanh Nguyen, CEO of Zalat Pizza.
Podcast
July 6, 2022Opus For CHART 2022 Winners
22 training and people leaders just won a free annual membership to CHART for our biannual giveaway. Are you one of the lucky hospitality training pros and operators that will have access to the CHART network?
Announcements
June 14, 2022The Transformative Training Trends in Cafes & Coffee Shops
Training professionals are the first to be cut. Companies quickly recognize the mistake in doing so. Technology has helped mitigate the reduction of trainers in departments across the industry. We discussed with Christine SanJuan, from Caffѐ Nero, the changes Training Directors have seen in their careers
Articles
June 7, 2022How Ovation Optimizes Customer Feedback
We sat down with Zack Oates, Founder & CEO, and Jake Levine, Head Of Partnerships, from Ovation to talk about all things feedback. Ovation is a customer feedback platform to help restaurants collect and see real data.
Articles
June 5, 2022Justin Khanna of the Repetoire Podcast Hosts Rachael Nemeth
Justin Khanna, the host of The Repertoire Podcast, featured CEO, Rachael Nemeth. Listen to Rachael and Justin as they share perspectives on what’s ahead for training, teaching, and learning in the restaurant industry.
Podcast
May 30, 202217 of Our Favorite Austin Restaurants
From mission-driven burger spots to upscale Modern-fusion restaurants, Austin, Texas is home to an array of amazing dining. We’ve compiled an epic guide to the best Austin Restaurants you can find in 2022.
Articles
May 30, 20228 Great Books for Training Directors
Whether you are an aspiring Chief Learning Officer or new to training, lifetime learning is key. We’ve compiled a list of 8 books every learning and development professional should read.
Articles
May 24, 2022A Training Pros Journey to Digitizing Training
We got to sit down with Denise Morales, the National Field Trainer, at a large QSR brand to talk about the switch from paper to digital training.
Articles
May 17, 2022The Evolution of Culinary Training: Interview with Chef Keith Denard Jones
We sat down with Chef Keith Denard Jones, a culinarian with a career that spans more than forty years. With his experience as an executive chef, Chef Keith gave us his expert opinion on training in the food industry.
Articles
May 10, 2022The Dippin' Dots Approach to Training
We sat down with Dippin’ Dots Manager of Training & Operations, Sara Bradley to discuss how she engages with Gen Z and Millennial employees to implement effective training.
Articles
April 22, 2022How Fazolis saved time and increased engagement with in-house training videos
Operators are changing how they invest in training. In 2021 US employers spent 91 billion dollars on training. We sat down with Kevin Karnes, Director of Training at Fazolis to learn more about how he invests in his frontline employees.
Articles
April 22, 2022How to Calculate Employee Engagement
Employee engagement is correlated with better business results. So, what exactly is employee engagement and how do you measure it?
Articles
April 22, 2022Busting Myths on Content Creation
We sat down with Julianne Mullins, the Technology Instructor at The Training Associates, to debunk the myth that creating training content takes a great deal of work.
Articles
April 17, 20226 Tips for Making Employee Training Effective
Generating employee training content does not have to be difficult. We’ve come up with a list of tips to help you succeed in creating effective training material.
Articles
April 17, 2022Building a Training Culture By Empowering Managers
We sat down with Angelina Sabatini, the Director of Training and Development at Fords Garage to learn more about how she operationalizes the training program and creates a culture of learning and development.
Articles
April 11, 2022Using Technology to Scale Training
Gina LeClair, Manager of Training and Development at Viejas Casino & Resort, provided us with some essential tips on how to create a training culture that permeates through various departments and roles.
Articles
April 8, 2022Our Favorite Chinatown Restaurants
Chinatown is known for its busy streets, iconic souvenirs, and delicious eats. From black sesame desserts to spicy soups, our team loves food just as much as we love building Opus. It’s also where our main office is located.
Guides
April 6, 2022Opus and Rethink Food Collaborate to address Food Waste and Food Insecurity
We're excited to announce an ongoing partnership with Rethink Food, a nonprofit with the mission to create a more sustainable and equitable food system.
Announcements
April 3, 2022The Science Behind MicroLearning
As technology advances, the ability to retain educational material in a sit-down setting has become increasingly difficult. The key to learning is brevity.
Articles
March 27, 2022Opus and MenuTrinfo help foodservice providers become food-allergen certified
We're excited to announce an exclusive partnership with MenuTrinfo®, a leader in ANSI-certified food handlers certification, food allergy training, and nutritional labeling certification.
Announcements
February 28, 2022Trust20 Makes Training Interactive
Stephanie Wethington, General Manager at Trust20, employs a holistic approach when it comes to training. They’ve prioritized training strategies that provide concise, engaging content for frontline teams.
Articles
February 23, 2022Training Content Development Strategies: Fireside Chat Re-Cap
Hear Rachael Nemeth, CEO of Opus Training, and Matt Nelson, CEO of Modern Training and CHART Partner as they walk us through their best strategies for creating great content that's accessible to everyone.
Fireside Chats
February 11, 2022The Future of Allergen Training
We sat down with Betsy Craig, CEO and Founder of MenuTrinfo and Kate Corre, Manager of Training and eLearning at MenuTrinfo for their expert predictions of allergen training.
Articles
February 7, 2022Best Restaurant Industry Conferences of 2022
In-person events are making a comeback in 2022! Here are eight conferences and trade shows that every restaurant operator should consider attending. These food service shows are well-respected and will highlight what's to come in the food industry.
Articles
February 1, 2022The Gregorys Coffee Approach to Training
We sat down with Sam Gonzalez, the Manager of Training and Communication at Gregorys Coffee for his strategies of training in his growth vertical, bakeries/cafes, and what L&D pros need in the toolbox of training.
Articles
January 21, 2022Our Top 2022 Conferences for Training Professionals
View our favorite conferences that are bringing the best solutions forward for L&D leaders. From ed-tech to learning at work to think tank-type symposiums, these are our five must-attend events of 2022.
Articles
January 13, 2022How to leverage training to keep employees: an interview with Marletha Booker
We sat down with training director Marletha Booker to get her perspective on the world of restaurant training.
Articles
January 12, 20222022 Frontline Technology: Fireside Chat Re-Cap
What's next for restaurant technology? It's not what it seems. In the headlines there is "delivery tech", but behind the scenes, the "restaurant tech stack" is getting more sophisticated in the new era of work.
Fireside Chats
January 12, 2022The Future of Restaurant Training: Gen-Z
People need to be heard. But Gen-Z expects to be heard. With information at our fingertips, people are also more likely to express their thoughts and concerns. Hear from established L&D professionals, Julianna Voyles and Priscilla Olgin, on the future of restaurant training.
Articles
January 11, 2022Emotional Intelligence: The Key to Hospitality Retention
Laura Ratner, Director of Service & Training at Lawry’s Restaurants, and Elisa Singh, Human Resources Manager at Field Goods Chicken provided their expert opinion on the advantages of technological integration and emotional intelligence in hospitality training.
Articles
January 11, 2022From SMS to a Mobile App: Accessibility at Opus
We migrated our training experience from SMS to a mobile app - Opus VP of Engineering Jeff Silver wrote about what led to us rethinking accessibility.
Articles
December 31, 2021What is SCORM?
SCORM is the best-known content architecture in the learning industry. But many businesses are finding its methodology outdated. Still using SCORM? There’s a better way.
Articles
December 22, 2021What Is Don's World of Beef?
The real story behind Don's World of Beef. Learn about CEO Rachael Nemeth's family history and how she honors her grandfather today at Opus.
Articles
December 22, 2021What Is The Federal Vaccine Mandate?
What do restaurant operators need to know about the covid vaccine mandate? The Biden administration vaccine and testing requirement for private businesses apply to 80 million American workers.
Articles
December 14, 20212021 Year in Review with Rachael Nemeth of Opus Training
Tech Bites (Heritage Radio Network) host Jennifer Leuzzi held her 3rd annual “end of year look back” and featured CEO, Rachael Nemeth. Listen to Rachael and Jennifer’s conversation as they share perspectives on what’s ahead for tech, training, and the hospitality industry in 2022.
Podcast
December 14, 2021The Blended Approach to Training
We interviewed Shannon Beyak, the Learning & Development Manager at Freshii for her expert predictions of restaurant training. Shannon shares her thoughts on technology, her blended learning approach, tips for people interested in the learning and development field, and more.
Articles
December 13, 2021Hospitality Training Outlook: 5 Trends To Watch in 2022
Restaurants need to strategize for 2022 and beyond. Innovation is happening in both the training and restaurant industries and employers are investing in their ideas.
Articles
December 10, 2021Ultimate Food Handlers Certification Guide: State by State
Regulations and guidelines in the food industry are hard to keep up with. Although not all states require certification and training, it's best to have your team be equipped with basic food safety knowledge. This guide includes each state's requirements or recommendations for food handlers certification and other food licenses.
Guides
December 2, 2021Maximize Food Safety, Minimize Food Waste
$165 billion in food is wasted each year in the United States. 20% of food waste is due to employee confusion over date labeling. Learn how restaurants are saving money while reducing food waste.
Articles
November 24, 2021Food Handlers or Food Managers?
Are you having difficulty deciding between the food handlers card versus the food management certificate? There are many similarities, but key differences that depend on your role and responsibility.
Articles
November 19, 2021The Future of Restaurant Training
How can restaurants retain employees? The solution to hiring and retaining employees lies within training and development. Hear from Tiffany Perez, Director Of Training And Development at Salata, and Katie Tosov, Director Of Training at Zalat Pizza.
Articles
November 17, 2021Federal Vaccine Mandate: What You Need to Know
The Occupational Safety and Health Administration (OSHA) has proposed the Emergency Temporary Standard (ETS) concerning the COVID-19 vaccine mandate.
Articles
October 20, 2021Our Partnership with Modern Training
Opus is showing its strength in a partnership with Modern Training, custom and off-the-shelf content development company, that will catapult restaurant learning into the new era of work.
Announcements
October 20, 2021How To Develop Content, Easily
Actionable content development advice from the CEO of Modern Training. Our favorite tip: keep learning going. Inertia leads to more inertia.
Articles
October 16, 2021New Texas Sexual Harassment Compliance Requirements
As of September 1st, 2021, Texas significantly expanded employer obligations under state sexual harassment laws. Robust sexual harassment prevention training is recommended for all employees.
Articles
October 13, 2021The Best Restaurant Scheduling Apps
We found the easiest, simplest apps that will help you handle schedules, time off, overtime, heavier shifts, holidays and even payroll.
Articles
October 13, 2021What Is Blended Learning?
Classroom training is a challenge for operators. Blended learning can help solve for lack of time, space, and labor dollars.
Articles
October 13, 2021Does Digital Training Work?
Is "going digital" the best option for your business? Here's what to consider before making the leap.
Articles
October 13, 2021Why Mobile Learning Works
Managers alone account for 70% of variance in employee engagement. Why taking your training mobile-first helps managers and hourly employees.
Articles
October 13, 2021What Is Spaced Learning?
Spaced learning was invented more than a century ago. It’s still used today. How spaced learning helps frontline employees train faster.
Articles
August 20, 2021The Best Places to Post Restaurant Jobs
Our favorite platforms for recruiting restaurant employees will not only deepen your talent pipeline, but also develop an inclusive recruitment culture.
Articles
July 13, 2021Southern Glazer Wine and Sprits Podcast Hosts Rachael Nemeth
Served Up, a podcast by Southern Glazer Wine and Spirits, welcomes with guest Rachael Nemeth. Get the highlights here.
Announcements
July 7, 20212021 Conferences for Training Professionals
Our list of the best conferences for training and development professionals in 2021. Register for at least one before it's too late!
Articles
July 7, 20212021 Events for Restaurant Operators
The top 5 conferences for restaurant operators happening in this year...in person.
Articles
June 23, 2021Five Strategies For Attracting Frontline Talent To Your Restaurant
The restaurant industry is below pre-pandemic employment. Follow these 5 solutions to attract frontline talent to your restaurant.
Articles
June 21, 2021New York Sexual Harassment Compliance Checklist
Sexual harassment prevention training for employees working in New York City must meet these specifications in order to be compliant with NYC law. Is your training compliant?
Guides
June 10, 20216 Podcasts for Restaurant Industry Operators
We put together 5 impact podcasts which explore the significance of prioritizing both your customers and your employees happiness and needs and living and leading by example.
Podcast
June 10, 2021Summer Training Events for Restaurant Operators
A well-trained workforce saves your restaurant time & money, and increases productivity. Are you looking to maintain a competitive advantage in the restaurant industry? Then, summer training events are the answer.
Articles
May 21, 2021How to Solve for the Restaurant Labor Shortage in 2021
The food industry was hit hard during the pandemic. Now we're facing another crisis - hiring. Or is this the same problem we have always seen in the industry?
Fireside Chats
May 18, 20213 Ways To Make Company Messages Clearer and More Inclusive
Company policies are adjusting as rapidly as the country is reopening. But, are you communicating clearly to your team?
Articles
May 5, 2021Is your business eligible for sick leave tax credits?
The Biden administration is making immediate tax credits are available to businesses that offer their employees paid sick leave. 💸
Articles
April 21, 2021Industry Digest: Week 15
McDonald's doubles down on anti-harassment training, employee education program drives professional growth at Chipotle, the return of the Michelin star, and the open plan office is over.
Articles
April 9, 2021Innovations in Restaurant Employee Training
Rachael Nemeth, CEO of Opus, hosted an intimate chat with John Isbell, Kelly McCutcheon, and Frank Palmieri, leaders in hospitality training. They talked about what's working (and not) in the restaurant employee L&D space.
Fireside Chats
April 6, 2021Industry Digest: Week 14
50% of employees plan to look for a new job this year, the history of the dining table, operators discuss the customer data revolution, workplace harassment laws are incomplete, and re-skilling your workforce is the key to success
Articles
March 31, 2021Industry Digest: Week 13
Contactless condiments, how interrupting during meetings can support inclusivity, 75% of HR professionals perform duties beyond their role, Chipotle invests in autonomous delivery, and why companies are vaccinating employees at work.
Articles
March 30, 2021WTF Is A Frontline Tech Stack?
Highlights from our Fireside Chat 🔥 with Rachael Nemeth (CEO, Opus), Pete Ginsberg (CEO, Onaroll), and Michael Jacober (CEO, Blanket) on the pressing need for "frontline-first" technology.
Fireside Chats
March 22, 2021Free, weekly COVID Guide for Restaurants: March 22, 2021
Free COVID guide for restaurants (link updated weekly)
Articles
March 16, 2021Why Recruiting Platforms Don't Attract Shift Workers
On average, restaurants retain hourly employees for less than 2 months, managers for 4 months. Here are 5 hiring platforms designed for the restaurant industry and shift workers.
Articles
March 16, 2021The Ultimate Guide To ESL for Frontline Workers
Is ESL politically correct? Is ESL just for Spanish-speakers? The only ESL FAQ you'll ever need for your restaurant.
Guides
March 16, 2021Opus Industry Digest: Week 11
61% of job applications were completed over mobile in 2020, virtual meetings are a win for introverts, the new relief bill targets small operators, and meat producers ride the meatless wave
Articles
March 15, 2021Free, weekly COVID Guide for Restaurants: March 15, 2021
Free COVID guide for restaurants (link updated weekly)
Articles
March 9, 2021Opus Industry Digest: March 9, 2021
7 good reads about the food industry, curated for CEOs and people leaders in the industry
Articles
March 8, 2021Free, weekly COVID Guide for Restaurants: March 8, 2021
Free COVID guide for restaurants (link updated weekly)
Articles
March 3, 2021Opus Industry Digest: March 3, 2021
7 good reads about the food industry, curated for CEOs and people leaders in the industry
Articles
March 2, 2021How is the role of restaurant CPO changing?
Highlights from our Fireside Chat 🔥 with CPOs from Ruth's Chris, Smokey Bones, and Paris Baguette on the evolved role of Restaurant CPO.
Fireside Chats
March 1, 2021Free, weekly COVID Guide for Restaurants: March 1, 2021
Free COVID guide for restaurants (link updated weekly)
Articles
February 24, 2021The COVID variant and Its Impact on Workplace Health and Safety
Variants of the COVID-19 virus have been identified. Scientists are working to learn more about them - how easily they spreads, if they cause more severe symptoms, and if current COVID vaccines will protect employees.
Articles
February 21, 2021Spanish Language Tips for Managers
30% of words in Spanish have a "twin" in the English language. Here's why those words are essential to know if you're learning Spanish.
Articles
February 10, 2021Free COVID Guide for Restaurants
Free COVID guide for restaurants (link updated weekly)
Articles
January 25, 2021The Future of Hygiene Training
Christine Schindler, Co-founder of Pathspot, sits down with our CEO, Rachael Nemeth, for a fireside chat
Fireside Chats
January 25, 2021New Course: Cross-Cultural Sensitivity
A course for managers. Develop cultural competence. Communicate better with the diverse employees in your restaurant.
Announcements
January 8, 2021New York Sexual Harassment Training Requirements for Restaurants
How the Empire State defines training and what's expected of employers
Guides
January 8, 2021Connecticut Sexual Harassment Training Requirements for Restaurants
How the Constitution State defines training and what's expected of employers
Guides
January 8, 2021Delaware Sexual Harassment Training Requirements for Restaurants
How the Diamond State defines training and what's expected of employers
Guides
January 8, 2021Rhode Island Sexual Harassment Training Recommendations for Restaurants
How the Ocean State defines training and what's expected of employers
Guides
January 8, 2021Massachusetts Sexual Harassment Training Requirements for Restaurants
How the Bay State defines training and what's expected of employers
Guides
January 8, 2021California Sexual Harassment Training Requirements for Restaurants
How the Golden State defines training and what's expected of employers
Guides
January 8, 2021Illinois Sexual Harassment Training Requirements for Restaurants
How the Prairie State defines training and what's expected of employers
Guides
January 8, 20212021 Sexual Harassment Training in Your State
Anti-harassment training guidelines and resources for all 50 states
Guides
January 8, 2021Washington D.C. Sexual Harassment Training Requirement for Tipped Employees
How the U.S. capital defines training and what's expected of employers
Guides
January 8, 2021Who Can Train Your Team in Sexual Harassment?
All the requirements for an anti-harassment training instructor
Guides
January 8, 2021Maine Sexual Harassment Training Requirements for Restaurants
How the Pine Tree State defines training and what's expected of employers
Guides
December 30, 2020Problems on the Frontline
What you didn't know about technology and the frontline workforce
Articles
December 21, 20203 Ways to Digitize Your Restaurant Training
You're already training your workforce. Do it while saving money and delivering knowledge consistently.
Articles
December 17, 20202021 Online Events for People Leaders
A list of Q1 webinars and conferences for people leaders in the food industry
Articles
December 14, 2020DE&I Training In Restaurants: 2021 Predictions
Hear from DE&I executives at Compass Group and experts in the field.
Fireside Chats
December 13, 20207 HR Podcasts You Should Listen To
Stay curious, learn from other leaders, and innovate. Our favorite podcasts for Human Resources professionals.
Podcast- November 28, 2020
Making Sexual Harassment Training Accessible
Highlight from a fireside chat with law firms Gunderson Dettmer and Littler Mendelson
Fireside Chats 
November 22, 2020How to Calculate Training Labor
The largest portion of training costs come from operating expenses. Do you know what those cost centers are?
Articles
November 22, 2020Communicating Mask Safety In Spanish
5 phrases to communicate mask safety to your Spanish-speaking team members
Articles
November 17, 2020What is a ghost kitchen anyway?
We put together a list of ghost kitchen concepts that are leading the future of food service.
Articles
October 26, 20203 Ways To Get Your Team To Respond
How to engage your team if they don't speak English as first language
Articles
October 18, 2020Spanish Training For Managers
New course announcement! 🎉 Learn how our newest course helps your team find common ground.
Announcements
September 30, 2020COVID Training Critical For Reopening
We researched COVID work requirements in all 50 states. Here's what we found.
Guides- September 22, 2020
Commonly Mistaken Words In English
Making mistakes when we're learning English at work is common and necessary. Three ways to support your team that is in your ESL program.
Articles 
September 1, 20205 Ways Your Employees Are Already Mobile
The mobile-first movement has taken hold of the workplace.
Articles
August 12, 20203 Ways Businesses Are Evolving
The new era of work, which was once believed to be years away, is here.
Articles
August 12, 2020How To Be Better Understood
Support your team that speaks limited English in 3 simple ways. How to slow down your speech and more.
Articles
August 12, 2020How To Meet Your Team Halfway
Here are 3 simple things you can do to support your team that's in ESL training.
Articles
August 11, 2020Accelerating Toward The New Era Of Work
We're excited to share that we have closed our $2 Million seed round, led by NextView Ventures and Bling Capital.
Announcements